Refund policy
**Refund Policy**
**Effective Date: August 6, 2026**
At **SkillDrop AI**, we sell digital products, including PDF guides, Claude skill files, templates, cheat sheets, and other downloadable resources.
Because our products are delivered digitally, there are no physical items to return and no return shipping is required.
We want you to feel confident with your purchase, so we offer a **30-day money-back guarantee**.
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**30-Day Money-Back Guarantee**
You have **30 days** from the date of purchase to request a refund.
We only ask that you give the product a fair try first. To request a refund, please contact us at:
**info@skilldropai.com**
Please include:
- Your full name
- Your order number
- The email address used for the purchase
- **A brief description of what you tried and why the product didn't meet your expectations**
We review all refund requests individually and aim to respond within 48 hours.
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**Digital Product Access**
Once your purchase is completed, you receive immediate access to digital files, guides, templates, and related resources via Google Drive.
If a refund is approved, your access to the product, download links, updates, and related resources **will be removed**.
After receiving a refund, you may not continue to use, copy, share, resell, redistribute, publish, modify, or transfer the product or any part of it.
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**No Physical Returns**
Since this is a digital product, you do not need to send anything back to us. Please do not ship any items to us.
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**Refund Processing Time**
If your refund is approved, it will be issued to your original payment method. Please allow up to **10 business days** for the refund to appear on your bank statement. Processing times may vary depending on your bank or payment provider.
If more than 15 business days have passed since your refund was approved, please contact us at:
**info@skilldropai.com**
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**Refund Limitations**
We reserve the right to deny a refund request in cases of:
- Suspected abuse or fraud
- Chargeback misuse
- Unauthorized sharing, resale, or redistribution
- Violation of our Terms of Service
- Refund requested without having attempted to use the product
- Repeat refund requests from customers who have previously purchased, used, and refunded the same or similar digital products
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**EU Customers**
If you are located in the European Union, you may have additional statutory consumer rights, including a 14-day right of withdrawal for certain online purchases. This policy does not limit any mandatory consumer rights under applicable law.
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**Questions?**
For any questions about this Refund Policy, contact us at:
**info@skilldropai.com**